No problem! You can find our complete cancellation policy here.
Cancellation of an e-book purchase
You can revoke the purchase of digital content within the statutory period of 14 days. However, this right of withdrawal expires as soon as you download the file(s).
To start the download, you must explicitly agree to waive your right of withdrawal.
Without this agreement, the download cannot be started.
Cancellation of a book purchase
A right of withdrawal of 14 days applies to printed books. The cancellation period begins with the receipt of the goods. The customer bears the costs of the return. The usage status of the book should not go beyond the normal turning and opening of pages. Compensation may have to be paid for dog-ears and other damage to the book. There is no right of withdrawal for goods that have been manufactured to customers' specifications or are clearly tailored to personal needs (discounted author's copies).