Our webshop: Buying e-books and books at GRIN
Your order at GRIN: general questions
Payment methods, withdrawal, questions about an order
Which payment methods can be used?PayPal or credit card and ApplePay
Can I order and pay by invoice?Purchase on account or prepayment
I want to withdraw my order
I have a problem with an order
My download link has expiredI need a new download link
Where do I find the invoice for my order?
In a nutshell: buying e-books at GRINA quick guide to purchasing an e-book
How do I buy an e-book?Five easy steps to buying an e-book
How long does the delivery of an e-book take?
I bought an e-book, but I can't download it.
Can I only read the e-books online?
What is the difference between the e-book file formats PDF, EPUB and MOBI?
Do I need an e-reader to read the e-book?
I received an incomplete e-book.
Free online readingWhy do I have to pay 0.99 euros for a "free" e-book?
Can I cancel my e-book purchase?
What is an e-book? What are the advantages of this format?
How it works: Buy books at GRINFive easy steps to place your order
How much does it cost to ship my order?
How long does the delivery take?
Can I change the delivery address afterwards?
I still have not received my order.
Can I also make a book order and pay by invoice payment?
I bought a book but parts of the text are missing.
I received the wrong book or a damaged book.
I don't like the book. I would like to cancel the purchase.